Terms and Conditions

Bee TORQ Benelux and TORQ Europe we are committed to your total satisfaction. If you have any suggestions or comments, please don't hesitate to contact us. The fastest way to get in touch is via info@e-powersport.eu.

Delivery time

We aim to ship all orders placed today the next day, subject to stock availability. Please note that all orders placed on a weekend or public holiday will be processed and shipped on the next available business day. During busy times/periods, delivery times may take longer.

tax

9% or 21% VAT has been added to all products where applicable.

Guarantee

Your satisfaction with our products is important to us. All our products come with a 30-day warranty (see our 'Return Policy' for more information). If for any reason you are not satisfied with your purchase, please return your product(s) in its original condition and you will receive a refund.

Accessible

If you would like to reach us, please email us at info@e-powersport.eu. You can also call on +31(0)6 15890250.

Privacy Policy

TORQ does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart after you have selected an item, to store delivery addresses if the address book is used, and to store your information if you select the 'Remember me' option.

Return Policy

TORQ's warranty means that if for any reason you are not satisfied with your purchase, you can return it to us in its original condition within 30 days of the date you received the item. Send the item(s) unopened (with any seals and shrink wrap intact) and we will issue a full refund for the price you paid for the item(s). Please note that we can only refund you for unopened and unused items. Any missing or used items will continue to be charged.

We also cannot accept responsibility for the cost of your return unless the items are faulty and clearly not 'as described' or 'fit for purpose'. We recommend that you return defective / unwanted items by guaranteed registered mail. We cannot accept responsibility for returned items that stray in the post.

Dispatch

We offer FREE shipping on orders from €100 excl. VAT and discounts.

Applicable law

Only Dutch law applies to the offers made by us and to all agreements entered into by us.